Warranty claim

Start your warranty claim.

Enter the warranty code from your repair completion email, or scan the QR code on your repair report.

One moment

Checking your warranty.

We're looking up code your code.

Warranty found

Your warranty is active.

Device

Original job

Repair completed

Warranty expires

Days remaining

Your 90-day warranty covers the specific fault repaired. We will inspect the device and confirm whether the issue is covered.

Warranty claim

Tell us what's happening.

Claim for your device · original job .

Sending your claim

Submitting your claim.

This can take a few seconds while we set everything up — please don't close the page.

Claim received

Your claim is in. We've got it from here.

Because your warranty began within the last 30 days, Tech2Fix supplies the claim shipping labels at no charge.

What happens next: a confirmation email with your prepaid postage label is on its way. Pack the device securely, attach the label and drop it off — we'll inspect it as soon as it arrives.

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Warranty postage

Postage payment is needed to continue.

Your active warranty is between 31 and 90 days old. The no-charge shipping period has ended, so warranty postage is paid upfront and Tech2Fix supplies the labels.

Payment is handled securely by Stripe. Once paid, your claim is recorded and your shipping instructions are emailed to you.

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Payment received

Thank you — your label is on its way.

Your warranty postage is paid. Your shipping instructions will arrive by email shortly. Pack the device securely, attach the label and drop it off.

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Claim progress

Your claim is in progress.

Warranty ·

Claim received
Under inspection
Decision

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Warranty expired

This warranty has ended.

The 90-day warranty on this repair has expired, so it cannot be submitted as a warranty claim. You can book a new diagnostic if you would like the device assessed again.

Book a repair Contact Support

Warranty pending

Your warranty is not active yet.

This warranty becomes active only after the repaired device has been delivered back to you.

As soon as outbound delivery is confirmed, this page will let you start a warranty claim using the same code.

Track my repair Contact Support

Warranty not valid

This warranty is no longer valid.

Following a previous inspection, the warranty on this repair was voided and no further claims can be made on it. If you think this is a mistake, get in touch and we'll look into it.

Contact Support Book a repair

Code not recognised

We couldn't find that warranty.

Double-check the code against your repair completion email — it starts T2F-W-. If it still doesn't work, we're happy to help.

Contact Support

Something went wrong

We couldn't complete that just now.

Please try again in a few minutes, or email support@tech2fix.uk and we'll sort it from there.

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