Secure data recovery

iPhone data recovery when the data matters more than the device.

Dead, water-damaged and unstable iPhones need a careful assessment before anyone promises recovery. We check whether the data route is viable, explain the risk and quote before recovery work proceeds.

£35
Fixed diagnostic charge

The fixed £35 assessment covers the initial recovery feasibility check and both-way UK shipping. If you approve the final recovery quote, the assessment fee is deducted from that quote.

Choose the recovery handover route that fits the case.

If recovery is successful, the report and quote confirm the recommended delivery route before the final handover.

Option A

Encrypted USB media

Recovered data can be supplied on encrypted USB media, with access details sent separately through the agreed secure route.

Option B

Secure cloud download

Recovered files can be prepared for secure cloud download where that is the most practical handover method.

Option C

Customer cloud storage

Where suitable, recovered files can be uploaded to a storage location you provide, such as iCloud or Google Drive.

Dead, water-damaged and non-functional iPhones.

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Dead devices

No power, no response and no visible life can still leave recovery options, but the assessment must confirm what route is viable.

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Liquid damage

Liquid-damaged devices are assessed for corrosion, storage condition and whether a temporary data-access route is realistic.

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Photos, contacts and messages

The assessment records which data appears recoverable, including common targets such as photos, contacts, messages, notes and documents.

Clear recovery tracking from booking to return.

Status updates at the points customers usually ask about.

Tracking covers the customer-facing stages of the job: booking, shipping, lab arrival, assessment, quote decision, recovery work, handover preparation and return dispatch.

Approve, decline or take more time.

After assessment you receive the recovery finding, the proposed route, the quote and any important risk notes. You choose what happens next:

Accept

Approve the quote and we continue with the recovery route described in the report.

Decline

Decline and your device is returned by tracked shipping. No recovery fee is charged; the £35 assessment fee remains paid for the assessment and shipping already provided.

Extend

Extend the quote window for up to 28 days if you need more time to decide.

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Secure device access when recovery needs it

We do not ask for passcodes during booking. If recovery genuinely needs device access later, access is requested through a secure route rather than plain text, email or SMS.

iPhone data recovery FAQ

Can data be recovered from a dead or water-damaged iPhone?

It may be possible. Tech2Fix assesses dead, water-damaged and unstable iPhones to establish whether data recovery is viable and which recovery route is safest before any full recovery attempt is quoted.

How is recovered iPhone data delivered securely?

Recovered data is delivered using secure options such as encrypted USB media, encrypted cloud delivery or direct upload into the customer's chosen cloud environment, depending on the case.

Is the £35 data recovery assessment deducted from the recovery quote?

Yes. The £35 assessment fee is fully deducted from the approved recovery quote if you decide to proceed after the feasibility assessment.

Read the full data recovery FAQ or browse recovery and diagnosis guides.

Data recovery is quoted before recovery work proceeds.

The assessment explains what appears recoverable, the recommended route and the quoted recovery cost. You approve the route before full recovery work continues.

Book a Data Recovery Assessment