Repair guides

Real repair insights from faults that simple part swaps do not solve.

These guides are written from real Tech2Fix bench cases. They explain what a symptom looked like, what the true fault turned out to be, and why specialist diagnosis matters before replacing the device.

Start with the thing you can see: no power, no WiFi, charging trouble, liquid damage or a repair-process question. From there, the guides below point you to the right type of explanation.

Guide collections

Pick the guide collection that matches your question.

Case files show real repairs, fault patterns explain repeat symptoms, and customer help covers packing, tracking, warranty and the repair-by-post process.

01

Collection

Case files

Real jobs from the Tech2Fix bench: dead devices, no-WiFi faults, liquid damage and board-level diagnosis.

Open case files archive
iPhoneDead phone repair

Dead iPhone 14 Pro Max? The fault may be a BB PMIC short.

A real case where a phone looked completely dead, but the fault was a specific baseband power-management short.

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iPhoneWiFi fault

iPhone 12 Pro no WiFi: when the fault sits in the sandwich board.

Why a no-WiFi iPhone can be a board-layering issue rather than a simple antenna or software problem.

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iPhoneShort circuit

Dead iPhone 13 Pro diagnosis: shorted U8300 audio IC.

A dead-device case where the answer came from isolating the short, not guessing at parts.

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iPadWater damage

iPad flashing Apple logo after water damage.

A boot-loop case where corrosion near the battery connector changed the whole diagnosis.

Read the guide
02

Collection

Fault patterns

The symptoms we see repeatedly, what they can mean, and why the obvious part is not always the failed part.

Open fault-pattern archive
PatternsDead phones

The most common dead-phone fault patterns we see.

A broader guide built from repeated dead-device cases: shorts, charging-path faults, board damage and why "dead" is never the diagnosis by itself.

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PatternsCharging faults

Charging faults that mislead diagnosis.

What repeated cases show about no-charge symptoms: when they are ports, when they are rails, and when they imitate more serious faults.

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PatternsWater damage

Water-damage symptoms that point the wrong way.

How corrosion can mimic storage, display, charging or power faults before the board is inspected properly.

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03

Collection

Customer help

Help with sending a device in, packing it safely, checking repair progress and understanding warranty cover.

Open customer-help archive
OperationsHow it works

How Tech2Fix mail-in repair works from booking to return.

A customer-friendly walkthrough of the full process: booking, shipping, diagnosis, quote approval, repair and return.

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OperationsPacking guide

How to pack your phone or iPad for mail-in repair.

The simplest way to avoid preventable damage in transit and make sure the parcel reaches the lab ready for assessment.

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OperationsShipping

Tech2Fix shipping and packing guide.

Royal Mail small-parcel limits, the Tech2Fix label and the packing standard for sending a device safely.

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OperationsTracking

How Tech2Fix repair tracking works.

What the tracking page shows, why postcode matching is used, and what each status means for your repair.

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OperationsWarranty

How Tech2Fix warranty claims work.

What is covered, how to start a claim, and how the QR claim route fits into the repair aftercare process.

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Need a diagnosis, not a guess

Send the device in only when you want a proper answer.

Book the diagnostic route, get the findings and approve repair only when the fault is clear.

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