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Warranty guide

How Tech2Fix warranty claims work.

The warranty route is designed to be simple and documented, with clear rules around coverage, claim start and shipping.

Quick answer

Completed repairs include 90-day cover for the specific fault repaired. The claim route is started from the QR code on the repair documentation, and shipping rules differ between the first 30 days and days 31 to 90.

What the warranty applies to

The warranty is for the specific fault repaired by Tech2Fix. It does not act as blanket cover for every new issue that may happen later.

How a claim starts

Repair documentation includes the warranty details and a QR route that opens the claim process quickly. That keeps the flow tied to the real repair record.

Who pays warranty shipping

During the first 30 days, Tech2Fix covers warranty shipping both ways. From day 31 to day 90, the customer pays shipping upfront and Tech2Fix provides the labels for the route.

What is not covered

New unrelated faults, impact damage, new liquid damage, tampering and recovery-only jobs do not fall under the standard repair warranty route.

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