Information collected
- Contact details such as name, email address, phone number and shipping address.
- Device information, repair symptoms, fault history and service preferences.
- Payment status and booking metadata from Stripe checkout.
- Warranty claim information submitted through the warranty claim route.
How information is used
- To create, manage and communicate about repair bookings.
- To diagnose faults, provide quotes and return devices.
- To handle payment confirmation, warranty claims and customer support.
Third-party services
Tech2Fix may use service providers such as Cloudflare, Stripe, email providers, automation systems and record systems to operate the repair workflow.
Customer rights
Customers can contact Tech2Fix to request correction, access or deletion of personal information where applicable and legally permitted.